Frequently Asked Questions
General
What are your hours?
We are open every day 10am to 9pm, except closed/reservation only on Tuesday . We recommend that you come to create at least an hour before closing time in order to have time for your project. If you do not finish, we can hold it for you for another visit with a $10 return fee for table (up to four pieces).
We are closed on Easter Day, July 4th, Thanksgiving Day, and Christmas Day.
How much time should I plan to spend at the studio?
In our open studio area, you can come in any time and stay as long as you like. We do not charge for time. On average, our guests spend an hour and a half to two hours. Kids under age five will probably be finished in 45 minutes. We have had groups who spend all day with us especially when working on larger pieces or more detailed pieces. The majority of our canvas designs are 2 hours or less, with some designs up to four hours estimated time. If you are working on a project and want to go grab lunch, no problem. There are many great places in the area to walk to for great food. If you want to order food at your table in our studio, we have partnered with some restaurants who will deliver it to your table.
What if I don't finish my project in one visit?
If you do not finish a project in your visit with us, you may take it home to bring back for another visit. Your first return visit is no charge and each additional return visit for the same item is $10 per visit. Most everyone finishes their project in one visit, some need two visits, rarely are three or more visits needed for each project.
Where is the best place to park?
We have street parking available as well as a parking garage behind our building. You can enter through the back entrance if you park in the parking garage. If you are doing a quick pickup/dropoff, you can pull up to our back gate for a few minutes to come in and pickup/dropoff.
We always recommend parking in the parking garage behind the building and coming in the back entrance. It is the best bet and is covered to keep your vehicle out of the sun.
Do I need to make a reservation for the open studio?
Groups of four or less are welcome to drop in any time during open hours for our walk-in art activities in our open studio. Reservations are always recommended for groups of five or more.
Groups of four or less are welcome to drop in any time during open hours for our walk-in art activities in our open studio. Reservations are always recommended for groups of five or more.
Weekends and school holidays can be very busy, therefore, we suggest making a reservation to guarantee your table, especially if your group is of five or more.
If you prefer a reservations, we will hold a table for you with a $20 deposit. This will guarantee a table is ready when you arrive. This deposit will be applied to your final total at time of checkout.
Can I bring adult beverages?
Yes. You may bring adult beverages into our open studio or during an adult party in our private party room. Beer, Wine or Champagne can be brought in and we have corkscrews and bottle openers, so you don’t have to worry about bringing those.
There is also an adjoining store, Next Door Novelties, with beer, wine, sake and mead for purchase.
Canvas Painting
How does walk-in canvas painting work?
No experience necessary. We provide everything you need to create a great painting on canvas or wood board. We have hundreds of step-by-step design templates to choose from, for both kids and adults, and each template has a traceable pattern as well as full instructions for each step of the way. Our amazing team members are available to assist and give guidance and we have crafty supplies for extras like glitter, super-fine brushes, paint pens and more. Walk in any time, choose your design, and we will get you all set up for your canvas painting experience.
Do you have instructor-led canvas painting classes?
Yes. We offer kids classes and adult classes. Check our event calendar to find out about our next class. This is great for people who want the fully instructed experience as well as a great social event.
Adult classes are BYOB as well for a traditional paint and sip experience. You may bring beer, wine, champagne or seltzers.
Fused Glass
Party Room
How do I book a party in the Private Party Room?
When you are ready to book your party for kids or adults, call us at the preferred studio location, and we will get you set up with a $50 deposit and answer any questions you may have about your party. If you have special requests for pottery shapes or specific art projects, be sure to book your party at least two weeks in advance in order to insure availability of the desired supplies.
Can we bring food for a private party?
You are welcome to bring food or have it delivered for your party. We have a large buffet counter in the Private Party Room to put your food and drinks and dessert on.
If you need recommendations for food delivery options, we are partner with some great restaurants in Downtown Chandler for catering options. Pizza delivery is always a good choice as well. Or bring in your own food.
We have plug outlets for warmers as well as a small refrigerator for anything that needs to be kept cold.
Adult parties can also BYOB beer, wine, champagne or seltzers.
Do you have a separate party room?
Yes. Our party room is a separate room from the open studio and accommodates up to 25 guests for pottery painting, canvas painting, glass fusing, clay sculpting, and more. The room is typically decorated for birthday parties, as that is the most common type of party. However, for other parties and events, we change the decor specific to the occasion. We have a large cabinet full of decor for mom’s groups, bachelorette parties, couples groups, and more. Our parties are typically two hours, however, we have options for extended times. We have a large buffet counter in the party room for food and drink and dessert which you can bring in or have delivered or catered. Additionally, our Chandler location has a large patio for outdoor parties.
Pottery Painting
Is the glaze paint food-safe and lead-free? Dishwasher safe? Microwave safe?
Yes, All of our paints are non-toxic, lead free, and are food-safe.
We encourage hand-washing rather than dishwasher in order to preserve the finish.
We generally do not recommend using the microwave with your standard earthenware pottery pieces.
How does painting your own pottery work?
It’s easy! You just pick the pottery piece you want to paint, and we show you how to use the paints and help you with ideas. You leave the finished piece with us and we glaze and fire it for you. We will call you when it is ready (usually about seven to ten days)
What if I don’t know how to paint?
No experience is necessary. It’s fun, it’s easy, and we can show you everything you need to know! Plus we have templates, stamps and other tools available for your use, as well as techniques.
Pottery painting is very forgiving and anyone can create something fun and functional.
Can I purchase a piece of pottery that is already painted?
Yes! Our team members paint many pieces for display in the studio and they are all available for sale as well. We also offer custom painted ceramic pieces for you — great for gifts!
How much does pottery painting cost?
We have hundreds of pieces on our shelves and they each have a price labeled on the bottom. Our pottery piece prices include painting and firing. There are no additional studio or sitting fees. We do have some specialty glazes (gold and silver luster, snow, etc.) that can be purchased separately. Our pottery pieces range from $10.00 to $150.00 with most pieces priced between $17.00 and $37.00.
Wet Clay
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